444ok Privacy Policy

1 What Information We Collect

To create an account at 444ok and use our services, we may collect the following types of information:

1.1 Personal Identity Information

• Full name and date of birth (for age verification — only persons aged 21 or above may register)
• Valid email address
• Residential address
• National ID card or passport number (during identity verification / KYC process)

1.2 Financial Information

• Payment method details — information related to bKash, Nagad, Rocket, Upay, or bank accounts (only the portion necessary for processing transactions)
• Deposit and withdrawal history
• Bonus usage and wagering records

1.3 Technical and Usage Information

• IP address and device identifier information
• Browser type and operating system
• Site access times, page visit history, and session duration
• Information obtained from cookies and similar tracking technologies

1.4 Communication Information

• Live chat messages and support ticket contents
• Any messages or complaints sent via email

2 Purpose and Use of Information Collection

444ok uses your information only for lawful and specific purposes. We do not sell your information to any third party. Our purposes for use are:

• Account Management: Registration, login, and keeping your profile active.
• Identity Verification (KYC): Confirming age and identity in accordance with applicable regulations.
• Transaction Processing: Managing deposits and withdrawals, and maintaining financial records.
• Customer Support: Resolving your issues via live chat or email.
• Security and Fraud Prevention: Detecting unauthorized access, money laundering, and fraud.
• Responsible Gaming: Identifying users at risk of addiction and providing assistance.
• Service Improvement: Refining the site experience, game layout, and promotional offers.
• Legal Obligations: Maintaining records in compliance with applicable laws and regulations.

We obtain separate consent for marketing communications, and you may withdraw that consent at any time.

3 Data Storage and Security

444ok adopts industry-standard technical and organizational measures to protect your privacy:

3.1 Encryption and Security Technology

• All data exchanged between your browser and our servers is secured through SSL/TLS encryption technology.
• Passwords and sensitive information are stored using industry-standard hashing algorithms — no staff member can view your password directly.
• PCI-DSS-compliant payment gateways are used for processing financial data.

3.2 Access Controls

• Only authorized staff may access your information on a need-to-know basis.
• All staff are bound by confidentiality agreements and receive regular security training.

3.3 Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period due to legal, accounting, or fraud-prevention obligations. Once that period ends, the information is securely deleted or anonymized.

4 Sharing Information with Third Parties

444ok does not sell or rent your information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with the relevant service providers for processing bKash, Nagad, Rocket, Upay, and bank transfers.
• Game Providers: Technical integrations are maintained with providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt, and Ezugi to operate games on our platform.
• Legal Requirements: Information may be disclosed to comply with court orders, valid requests from investigative authorities, or other legal obligations.
• Fraud Prevention: Cooperation with authorities to prevent financial crime and money laundering.
• Business Transfers: In the event of a merger, acquisition, or restructuring — in which case you will be notified in advance.

Before sharing information with any third party, we ensure that they follow adequate data protection standards and will use the information only for the specified purpose.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the 444ok site — these are small data files stored on your device that improve site functionality and user experience.

5.1 Types of Cookies We Use

• Essential Cookies: Keeping login sessions active and ensuring core site functionality — the site does not work properly without these.
• Performance Cookies: Analyzing page load speed, error detection, and usage patterns.
• Functionality Cookies: Language preferences, layout settings, and personalization.
• Analytics Cookies: Collecting anonymous statistics to measure site usage and improve services.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies will prevent some key site functions from working properly — such as maintaining login sessions.

6 Your Rights

You have the following rights regarding your personal information. To exercise these rights, contact us through the details listed below:

• Access: The right to receive a copy of the information we hold about you.
• Right to Rectification: The right to request correction of incomplete or inaccurate information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances (except where legal retention obligations apply).
• Right to Restrict Processing: The right to request that the use of your information be limited in certain circumstances.
• Data Portability: The right to receive your information in a structured format.
• Right to Object: The right to object to the use of your information for direct marketing or profiling.
• Withdrawal of Consent: The right to withdraw any permission given on the basis of consent at any time.

After receiving a request, we generally respond within 30 business days. In complex cases this period may extend up to 90 days — in which case we will notify you in advance.

7 Privacy of Minors

444ok strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect any information from minors. Age verification is mandatory at the time of registration.

If information comes to our attention that a minor has used our platform, we will immediately close the relevant account and delete all collected information.

If a parent or guardian believes their child has used this platform, please contact our support team immediately.

8 International Data Transfers

Our servers and service providers may be located in various countries. When your information is transferred internationally, we ensure that the transfer takes place under appropriate safeguards and that the receiving party is legally obligated to follow our privacy standards.

9 Changes to This Policy

We may update this privacy policy from time to time — to reflect changes to our services, legal requirements, or best practices. For any significant changes, we will post a notice on the site or inform you at your registered email address.

The "Last Updated" date will be noted at the top of each version. Continued use of the site after changes are made will be considered acceptance of the updated policy. We recommend that you review this page regularly.

10 Contact Us

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our privacy team is ready to answer all your questions:

For more information, also see our Terms and Conditions and Responsible Gaming pages.