🛡️ Safe Gaming Commitment

444ok Responsible Gaming — Your safety is our priority

444ok believes entertainment should always be safe and within limits. Our responsible gaming policy helps you maintain healthy habits and seek help when needed.

For players aged 21 and above only. You must be at least 21 years old to open an account and play on 444ok. It is our strict policy to keep minors away from gambling. Please ensure that children or teenagers on your device cannot access this platform.

What is responsible gaming and why does it matter?

Online gaming can be an enjoyable form of entertainment — but when it gets out of control, it can have serious effects on your personal, family, and financial life. At 444ok, we see gaming as a source of fun — not as a source of income or a solution to problems. Responsible gaming means knowing your budget, sticking to time limits, and taking a break when needed.

Our protection tools and commitment

Set Deposit Limits

Set a limit on how much you can deposit per day, week, or month. Once a limit is set, increasing it requires a wait of at least 48 hours — this cooling-off measure protects you from impulsive decisions. Minimum deposit starts from ৳200.

Self-Exclusion

If you feel you need to stop playing, you can request to close your account for a set period or permanently. During self-exclusion you will not be able to access any games, and you will also be removed from our marketing communications. This is a truly courageous step.

Time-Out

Need a short break? Take a temporary time-out from 24 hours up to 30 days. During this period your account will not be active and no betting or deposits will be possible. Prioritising your mental health is never a sign of weakness.

Session Reminders

When playing for a long time, you may lose track of the hours. 444ok's session reminder feature sends you an alert after a set period. Once enabled, it will remind you — to take a break, spend time with family, or simply rest.

Loss Limit

Use this feature to automatically stop play once you have lost a set amount. Decide for yourself how much loss is acceptable to you — 444ok will not let you go beyond that. It is a powerful tool for financial discipline.

24/7 Bengali Support

For any issue — whether it is a concern about gaming or a technical problem — our live chat support team is available around the clock to speak with you in Bengali. You are not alone. Asking for help is a sign of courage.

How to set limits?

After logging in to 444ok, go to account settings where you can easily use the tools below.

Deposit Control

Daily / Weekly / Monthly Deposit Limit

Go to the "Responsible Gaming" section in account settings and choose the limit that suits you. Lowering a limit takes effect immediately; increasing one requires a 48-hour safety waiting period. If you need help, our live chat team will assist you right away.

Suspension

Temporary or Permanent Self-Exclusion

If you want to take a break, request to keep your account closed for 7 days, 30 days, 6 months, or permanently. For permanent exclusion, a request for review can be made after a minimum of 6 months. You can also email [email protected] and we will assist you.

Time Management

Session Time Limits and Reminders

Set a maximum time for each session. Once the time limit is reached, an automatic alert will appear. Taking this step means you are staying in control of yourself — that is the mark of a responsible player.

Budget Planning

Keep a separate budget for entertainment only

Set a separate monthly budget for gaming that is not mixed with your essential expenses. When the budget runs out, stop — do not try to recover losses. Each session is independent, and losing does not mean your future is ruined.

Warning signs of problem gaming

If one or more of the following signs apply to you, take a break and seek help:

  • Repeatedly playing to try to win back lost money ("chasing losses")
  • Being unable to stop playing or breaking your own set limits
  • Feeling that gaming matters more than family, friends, or work
  • Taking on debt or spending savings because of gaming
  • Lying to family or loved ones about gaming
  • Turning to gaming to escape stress or depression
  • Feeling restless, angry, or anxious when you cannot play

Assess yourself

Ask yourself the questions below — honest answers will point you in the right direction:

01

Am I playing just for fun, or because I need the money?

02

How much time and money did I spend on gaming last week — do I actually know?

03

Is my family worried about my gaming habits?

04

Do I ever feel unwell when I cannot place a bet?

05

Do I bet more in hopes of winning back what I have lost?

If the answer to even one question is "yes", contact our 24/7 live chat or write to [email protected].

How to seek help

Contact the 444ok support team

If you have any concerns about your gaming habits — whether for yourself or for a family member — our specialist support team is ready to help you with complete confidentiality.

Live Chat — 24 hours, 7 days, support in Bengali
All communication is completely confidential and secure

For professional support outside of 444ok, you can contact the Bangladesh National Mental Health Helpline. Seeking professional help is an act of courage — not weakness.

Responsible Gaming FAQ

After logging in, go to your account settings and find the "Responsible Gaming" section. From there you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing one requires a 48-hour waiting period. For any assistance, speak with our team via live chat.

No, your account is suspended during self-exclusion — not deleted. While suspended, you will not be able to play any games or make deposits. Once the set break period ends, contact [email protected] to reactivate. For permanent exclusion, a review can be requested after a minimum of 6 months.

You must be at least 21 years old to open an account and play any game on 444ok. We verify age at registration and may request identity documents if needed. Protecting minors from gaming is our top priority.

For the fastest support, contact our 24/7 Bengali live chat — our responsible gaming specialists are ready to speak with you in complete confidence. You can also email us at [email protected]. For professional mental health support, please contact the Bangladesh National Mental Health Helpline.

If you feel a family member is struggling with a gaming problem, speak with them directly and with empathy. If needed, you can contact 444ok support to report the situation regarding that person's account — we will review the circumstances and take appropriate action. Remember, seeking professional help rather than trying to handle it alone is the most effective approach.

Yes, completely. Your account balance remains secure during self-exclusion or a time-out. If you wish to withdraw your balance while on a break, contact us via live chat or at [email protected] — we will help you complete the process. Withdrawals are generally processed within 15 minutes to 2 hours.

Enjoy safely — with 444ok

Responsible gaming does not mean less fun — it means safer fun. Go back to your favourite games, get your questions answered, or reach out for support directly.